| Sampling Factors: |
Location (Not Relevant: Not relevant. Everything is done in the same location (Valparaiso).)
Customer (Not Relevant: Not relevant. All work is done for the same customer.)
Size (Not Relevant: Not relevant. Software maintenance is performed the same way no matter the size.)
Organizational Structure (Not Relevant: Not relevant. It is one area inside an organization that has been downsized in last time.)
Type of Work: Even though all the work is maintenance, there could be distinguished between Corrective and Evolutionary maintenance. |
| Sampling Factor Values: |
Co (Type of Work): Corrective software maintenance
Ev (Type of Work): Evolutionary software maintenance |
| Subgroups: |
FM: Corrective software maintenance (Function Modification)
8 People, 6 Basic Units
– Co
FS: Evolutionary software maintenance (Function specification)
5 People, 4 Basic Units
– Ev |