| Sampling Factors: |
Location (Not Relevant: Not Relevant. Single Location in scope.)
Customer (Not Relevant: Not relevant. Similar processes are followed irrespective of customer type)
Size (Not Relevant: Not relevant. All projects are medium size projects and similar processes are followed for these projects)
Organizational Structure: There are three business units and there is some impact on the processes implemented depending on the business unit.
Type of Work: There are mainly two types of work done, namely development and enhancement. |
| Sampling Factor Values: |
TIBU (Organizational Structure): Telecom Business Unit
IBU (Organizational Structure): Insurance Business Unit
EISU (Organizational Structure): E-identity Systems Unit
Development (Type of Work): Development projects
Enhancement (Type of Work): Enhancement projects |
| Subgroups: |
G1: EISU|Enhancement: EISU – enhancement work
26 People, 2 Basic Units
– EISU
– Enhancement
G2: IBU|Development: IBU-Development
45 People, 2 Basic Units
– Development
– IBU
G3: TIBU|Ehancement: TIBU-enhancement
9 People, 2 Basic Units
– TIBU
– Enhancement |