| Sampling Factors: |
Location (Not Relevant: All projects within ICCGD perform their tasks at the Guangzhou.)
Customer (Not Relevant: For customs internal use only.)
Size (Not Relevant: All projects are below 10 people. The organization assumes all projects are same size.)
Organizational Structure (Not Relevant: All project implement tasks are assigned to ICCGD.)
Type of Work: There are two types of work where the processes are performed differently. One is product development. The second one is product maintenance. |
| Sampling Factor Values: |
New Development Project (Type of Work): Projects develop software based on user requirements. Project team implements a new solution to customers.
Maintenance Project (Type of Work): Projects deliver software maintenance services to customer including functional change and enhancement. |
| Subgroups: |
Product Development: Projects develop software based on user requirements. Project team implements a new solution to customers.
21 People, 3 Basic Units
– New Development Project
Product Maintenance: Projects deliver software maintenance services to customer including functional change and enhancement.
10 People, 2 Basic Units
– Maintenance Project |