- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: Oversight and use of processes are centralized to the headquarters and does not change based on location) Customer: Processes are performed differently for internal customers compared to direct support to external customers
Size (Not Relevant: Size is not a factor as the same processes apply regardless of the assigned project)
Organizational Structure (Not Relevant: All the quality management system functions fall under the same organization so there is a single organization)
Type of Work (Not Relevant: All work is performed to support IT functions so there is only one type of work performed)
Sampling Factor Values: Internal (Customer): IT services projects within IIA External (Customer): Government and private sector customers outside of IIA
Subgroups: Internal IT Services: IT service projects provided to internal IIA staff and projects
3 People, 1 Basic Units
– Internal