| Sampling Factors: |
Location (Not Relevant: Location has no impact on process implementation because none of the processes are location-specific. SIRC Standard Software Development methodology is followed.)
Customer (Not Relevant: As organization is providing services in similar domain and similar processes are applied.)
Size (Not Relevant: Size has no impact on process implementation because all the projects are of similar size, and Standard Software Development methodology is followed based on SIRC processes.)
Organizational Structure (Not Relevant: All projects are under the same structure (Organizational Unit) called (Solutions Division) within the projects, the structure is similar containing program manager, project manager / project lead, team-members, etc.)
Type of Work: Two types of Software Development activity are carried out: (1) Development Projects (2) Maintenance Projects. |
| Sampling Factor Values: |
Development Projects (Type of Work): New application development using standard processes with customer requirements.
Maintenance Projects (Type of Work): Software Maintenance and Support projects which are built on existing systems with enhanced customer requirements and change requests and/or providing only support and maintenance services. |
| Subgroups: |
New Development: The new developed product using standard processes with tailoring and customer requirements.
8 People, 2 Basic Units
– Development Projects
Software Maintenance: Software Maintenance project which are built on existing system with enhanced customer requirements and change requests.
5 People, 2 Basic Units
– Maintenance Projects |