| Sampling Factors: |
Location (Not Relevant: All projects in OU are operating from only one location.)
Customer (Not Relevant: The projects are for telecom customers. There is no difference observed in the process followed across customers)
Size (Not Relevant: All projects are of small / medium in nature. Process followed in identical across the projects)
Organizational Structure (Not Relevant: All projects in OU are under flat organization structure. Project Managers report to one program director)
Type of Work: The projects in OU are divided as Upgrade and New Development types |
| Sampling Factor Values: |
UPGRADE (Type of Work): Upgrade projects
DEVP (Type of Work): New development projects |
| Subgroups: |
FPTISUPG: Sub group consisting of upgrade projects at FPT IS
82 People, 7 Basic Units
– UPGRADE
FPTISDEV: New development projects at FPTIS
92 People, 4 Basic Units
– DEVP |