| Sampling Factors: |
Location (Not Relevant: Not Relevant – Appraisal is focused on one location – Washington DC)
Customer (Not Relevant: Not Relevant – All projects are focused on federal or district of columbia government)
Size (Not Relevant: Not Relevant – All contracts are about less than 2 FTE or more than 5 FTEs. Contracts that are less than 2 FTEs are excluded from this scope of appraisal.)
Organizational Structure (Not Relevant: Not Relevant – All Project Managers report to operations head)
Type of Work: Relevant – Software Support Services and IT Infrastructure Support Services |
| Sampling Factor Values: |
Software Services (Type of Work): Activities focused on software enabled services
IT Infrastructure Services (Type of Work): Activities focused on IT Infrastructure enabled services |
| Subgroups: |
IT Infrastructure Services: Activities focused on IT Infrastructure enabled services
9 People, 1 Basic Units
– IT Infrastructure Services
Software Services: Activities focused on software enabled services
19 People, 2 Basic Units
– Software Services |