| Sampling Factors: |
Location (Not Relevant: Appraisal is focused on one location – Washington DC)
Customer (Not Relevant: All projects are focused on Federal or District of Columbia government)
Size (Not Relevant: All contracts are about 7 to 10 FTEs)
Organizational Structure (Not Relevant: All Project Managers report to operations head or CEO)
Type of Work: IT Services and IT enabled Services |
| Sampling Factor Values: |
IT enabled Services (ITeS) (Type of Work): Activities focused on IT enabled services including business and operations
IT Services (Type of Work): Activities focused on IT Infrastructure services |
| Subgroups: |
IT enbled Services (ITeS): Activities focused on software/IT enabled services
17 People, 2 Basic Units
– IT enabled Services (ITeS)
IT Services: Activities focused on IT Infrastructure services
9 People, 1 Basic Units
– IT Services |