| Sampling Factors: |
Location (Not Relevant: NO effect. The location is not affect processes implementation because the service being delivered by the company is executed from a single centralized location, though the assignments of the technical staff take them all around the China. Beijing is the Headquarters.)
Customer: R&D for internal, customization for external
Size (Not Relevant: the combination of Type of Work and Customer. Defining subgroups using‘Size’ would be redundant with these two sampling factors.)
Organizational Structure (Not Relevant: There is no effect on the behavior or practices used by the assigned staff that can be traced back to an aspect of the organizational structure of the company providing staff augmentation.)
Type of Work: OU has two types of work, one is Research and development , second is customise development and delivery service . |
| Sampling Factor Values: |
Internal (Customer): Development for internal
External (Customer): Development for external
RD (Type of Work): Research and development projects are responsible for software development business to internal or external customers
CD (Type of Work): Projects are responsible for Customise development and delivery service to external customers |
| Subgroups: |
IRD: Development for internal
55 People, 9 Basic Units
– Internal
– RD
CRD: Research and development for External customer
27 People, 3 Basic Units
– RD
– External
CSD: Service delivery for External customer
85 People, 11 Basic Units
– External
– CD |