| Sampling Factors: |
Location (Not Relevant: The two projects are all developed in Zhuhai and installed in Kunming, Yunnan Province)
Customer (Not Relevant: The projects both provide service for Kunming Rural Credit Cooperatives)
Size: One project lasts for four months ,which is a small-sized project,and the other is a medium-sized project,which lasts for eight months
Organizational Structure (Not Relevant: These two projects follow the same organizational structure)
Type of Work: One proejcts has finished and now is on a maintenance phase,and the other one is still in its development phase |
| Sampling Factor Values: |
Small (Size): The project is a small sized project,which only lasts for four months
Medium (Size): The project duration lasts for eight months
Maintenance (Type of Work): The project has finished all the activities in the lifecycle,and now is on a maintenance phase
New Development (Type of Work): The project has not finished yet,and it is still on acceptance phase |
| Subgroups: |
GroupA: these projects lasts about3-4months,and has finished its acceptance pahse ,and uses a subset of the organisations process library to respond to clustomer identified issues on a case by case basis
9 People, 1 Basic Units
– Small
– Maintenance
GroupB: A project which last about 5-8months and it is a standard development projects using the full scope of the organizations process library
7 People, 1 Basic Units
– New Development
– Medium |