| Sampling Factors: |
Location (Not Relevant: All software development work is done in Wuhan)
Customer (Not Relevant: The same process is used for all customers)
Size (Not Relevant: The size of the development teams in the OU are made up of staff around 10 persons, the team sizes do not have impact to the procedures and templates during the development work)
Organizational Structure (Not Relevant: The same process is used in R&D which hosts the 2 divisions Health & Hospital)
Type of Work: New projects versus Upgrade & Maintenance. The predictive models & QPPO are different for each |
| Sampling Factor Values: |
NEW DEV (Type of Work): New projects
UPGRADE (Type of Work): Upgrade of existing application or maintenance |
| Subgroups: |
NEW DEV: Health & Hospital Divisions
9 People, 1 Basic Units
– NEW DEV
UPGRADE: Upgrade or new development
20 People, 2 Basic Units
– UPGRADE |