| Sampling Factors: |
Location (Not Relevant: Single location)
Customer (Not Relevant: Engages with all customers through a single contractor which is the parent organization)
Size (Not Relevant: No variation in processes based on size of project)
Organizational Structure (Not Relevant: No variation in processes based on organizational structure elements.)
Type of Work: There are two types of work undertaken – Development and Maintenance. Processes have variations based on type of work. Hence, relevant. |
| Sampling Factor Values: |
Dev (Type of Work): Development type of work
Mnt (Type of Work): Maintenance type of work |
| Subgroups: |
DE: Sub group of Development projects
45 People, 7 Basic Units
– Dev
MN: Subgroup of Maintenance projects
10 People, 7 Basic Units
– Mnt |