| Sampling Factors: |
Location (Not Relevant: No. Only one location Ho Chi Minh city)
Customer (Not Relevant: Customer sampling factor is subsumed by the Organizational Structure Sampling factor. The Software Development department is organized into 3 distinct Customer oriented departments of PD, SI1 and SI2. There are three departments in AIT organized by customer focus. Since Organizational structure is selected as a relevant sampling factor; customer is subsumed within the same.)
Size (Not Relevant: No diversity based on size.)
Organizational Structure: Yes. PD, SI 1, SI 2 departments. 3 departments focused on customer oriented development
Type of Work (Not Relevant: No. Development and Enhancement projects in scope. They follow similar processes.) |
| Sampling Factor Values: |
PD (Organizational Structure): Develop Applications for a particular client
SI1 (Organizational Structure): Develop Applications for parent company
SI2 (Organizational Structure): Develop Applications for all other clients of the company |
| Subgroups: |
G01: PD Department
14 People, 2 Basic Units
– PD
G02: SI 1 department
13 People, 2 Basic Units
– SI1
G03: SI2
7 People, 2 Basic Units
– SI2 |