| Sampling Factors: |
Location (Not Relevant: The service is implemented the same)
Customer (Not Relevant: The service is implemented the same for all customers.)
Size (Not Relevant: Size is not a factor, the work is the same)
Organizational Structure (Not Relevant: The organizational structure is the same.)
Type of Work: The type of work is implemented different depending on the type of contract. There is a choice of standard or special consultation. |
| Sampling Factor Values: |
Standard (Type of Work): Standard consultation from the “fixed consulting” services that are offered.
Special (Type of Work): Improvement consultation which is tailored to the specific needs of the client |
| Subgroups: |
Improvement Consultation: providing enterprise capability improvement integration solution according to customer’s requirement, which including CMMI introduction , consultation and appraisal services, related special IT training and other special consultation services.
15 People, 3 Basic Units
– Special |