| Sampling Factors: |
Location (Not Relevant: Organizational unit location is in Noida)
Customer (Not Relevant: all customers are commercial)
Size (Not Relevant: There is no differentiation in processes because of size of work unit teams)
Organizational Structure (Not Relevant: Organizational structure is same for all the work units)
Type of Work: there are 3 type of testing services – localization, e commerce and e learning |
| Sampling Factor Values: |
Localization (Type of Work): Localization product suite testing service
e commerce (Type of Work): testing services for e commerce related software products and solutions
e learning (Type of Work): testing services for e learning related software products and solutions |
| Subgroups: |
SG1: Localization product suite testing service
47 People, 1 Basic Units
– Localization
SG2: e commerce related work units testing services
30 People, 4 Basic Units
– e commerce
SG3: e learning related work units testing services
218 People, 10 Basic Units
– e learning |