| Sampling Factors: |
Location: Projects are being executed from Bangalore and Hyderabad locations and there might be a work culture environment difference though the processes are same
Customer (Not Relevant: As there are no customer specific processes, customer cannot be considered as a factor)
Size (Not Relevant: All projects are of similar size and processes are same. Hence size cannot be considered as an influencing factor.)
Organizational Structure (Not Relevant: Organization structure is not varying across the projects. In all projects, project team members report to project manager)
Type of Work: Development, Maintenance, Support, Staff Augmentation and Testing type of projects are being executed and their lifecycle processes are different |
| Sampling Factor Values: |
Hyderabad (Location): Software development, maintenance and support projects being executed from Hyderabad location
Bangalore (Location): Software development, maintenance, support, staff augmentation and testing projects being executed from Bangalore location
Maintenance (Type of Work): Application maintenance with bug fix requests and enhancements as per customer requests
Development (Type of Work): Application development project based on customer requirements
Support (Type of Work): Production support projects based on end user service requests
staff augmentation (Type of Work): Servicing various kinds of requests being raised by customer starting from queries, research, designing, code fixes, patches
Testing (Type of Work): Projects with third party testing as the scope of work |
| Subgroups: |
HYD-DEV: Application development projects being executed from Hyderabad location
4 People, 1 Basic Units
– Hyderabad
– Development
HYD-Maint: Maintenance projects being executed from Hyderabad location
46 People, 8 Basic Units
– Maintenance
– Hyderabad
HYD-Support: Support projects being executed from Hyderabad location
157 People, 15 Basic Units
– Hyderabad
– Support
BANG-DEV: Application development projects being executed from Bangalore location
9 People, 2 Basic Units
– Development
– Bangalore
BANG-Maint: Maintenance projects being executed from Bangalore location
33 People, 2 Basic Units
– Bangalore
– Maintenance
BANG-Support: Support projects being executed from Bangalore location
120 People, 10 Basic Units
– Support
– Bangalore
BANG-Staff Aug: Staff Augmentation projects being executed from Bangalore location
43 People, 4 Basic Units
– Bangalore
– staff augmentation
BANG-Testing: Testing projects being executed from Bangalore location
9 People, 2 Basic Units
– Testing
– Bangalore |