| Sampling Factors: |
Location (Not Relevant: Single location of Chandigarh is being scoped in the appraisal)
Customer (Not Relevant: All projects in execution follow the organizationally defined standard process)
Size (Not Relevant: Being a 100% sample of the OU, projects were not sampled based on size or project characteristics.)
Organizational Structure (Not Relevant: All projects are governed within the same single organization structure)
Type of Work: Projects belong to 2 types. Maintenance & Development (ADM) and Collaboration (COL). |
| Sampling Factor Values: |
ADM (Type of Work): Development & Maintenance of applications
COL (Type of Work): Collaboration projects involving both onsite offshore teams besides projects from Bengaluru. |
| Subgroups: |
SG1: Maintenance & Development type of projects.
24 People, 3 Basic Units
– ADM
SG2: Collaboration projects between offsite team at CHD and onsite customer locations besides projects jointly executed from BLR
54 People, 2 Basic Units
– COL |