| Sampling Factors: |
Location (Not Relevant: Only Bogota City, in Colombia)
Customer: Government Customers and Private Customers
Size (Not Relevant: All projects are small size, smaller than 15 people, which doesn”t affect the process.)
Organizational Structure (Not Relevant: All the projects are from the Software Development Department, which doesn”t affect the process.)
Type of Work (Not Relevant: Software Development. The organization uses the same process for all Software Development projects.) |
| Sampling Factor Values: |
Government Customers (Customer): Software Development for Government Customers
Private Customers (Customer): Software Development for Private Customers |
| Subgroups: |
Software Development for Government Customers: Software Development for Government Customers
53 People, 7 Basic Units
– Government Customers
Software Development for Private Customers: Software Development for Private Customers
29 People, 4 Basic Units
– Private Customers |