- Sampling Summary:
(抽样汇总) -
Sampling Factors: Location (Not Relevant: Same location for all projects) Customer: The OU has two basic types of customers: Internal customers and External customer projects. Work related to pre-sales are needed for External customers. The processes of Internal customer projects may slightly differ from those of External customer projects.
Size (Not Relevant: No difference in size of projects generally.)
Organizational Structure (Not Relevant: No organizational structure differences among projects.)
Type of Work (Not Relevant: All projects are software development, so there is no influence on the process implementation, and hence not considered to be relevant for sampling.)
Sampling Factor Values: External (Customer): All external customer projects from the Technology R&D Center were included in scope from the 4th quarter of 2019 through May 2020. Internal (Customer): All internal customer projects from the Technology R&D Center were included in scope from the 4th quarter of 2019 through May 2020.
Subgroups: Internal: All internal customer projects from the Technology R&D Center were included in scope from the 4th quarter of 2019 through May 2020.
10 People, 2 Basic Units
– InternalExternal: All external customer projects from the Technology R&D Center were included in scope from the 4th quarter of 2019 through May 2020.
5 People, 1 Basic Units
– External