| Sampling Factors: |
Location (Not Relevant: There is only one location in Bangalore which is included in appraisal scope)
Customer: There are three types of customer verticals – Smart Retail, office and Healthcare
Size (Not Relevant: There is no differentiation in process based on number of FTEs)
Organizational Structure (Not Relevant: All projects follow same uniform organizational structure)
Type of Work: There are two types of work – research and product development |
| Sampling Factor Values: |
Smart Office (Customer): Smart Office application related customer vertical
Smart Retail (Customer): Smart Retail application related customer vertical
Smart healthcare (Customer): Smart healthcare application related customer vertical
product development (Type of Work): basic units involving product development including new features and enhancements for existing product
Research (Type of Work): basic units involving new software product development from feasibility to pilot |
| Subgroups: |
SG1: smart office related product development
6 People, 1 Basic Units
– Smart Office
– product development
SG2: Smart Retail – product development
21 People, 3 Basic Units
– product development
– Smart Retail
SG3: Smart Retail – research
13 People, 2 Basic Units
– Smart Retail
– Research
SG4: Smart Healthcare – product development
15 People, 1 Basic Units
– product development
– Smart healthcare
SG5: Smart Healthcare – research
7 People, 2 Basic Units
– Smart healthcare
– Research |