| Sampling Factors: |
Location (Not Relevant: OU operates out of a single location)
Customer (Not Relevant: Customers dont have any influence on workforce processes)
Size (Not Relevant: Groups dont have significant difference in size)
Organizational Structure: There are two departments. Goals are allocated and managed through the departments
Type of Work (Not Relevant: While this is relevant, this is completely covered under the other sampling factor – organizational structure.) |
| Sampling Factor Values: |
Sw (Organizational Structure): Software Departments
Svc (Organizational Structure): Services Department |
| Subgroups: |
Software: This is the team involved in software development, maintenance activities
30 People, 1 Basic Units
– Sw
Services: Team in involved in managing and provision of services
24 People, 1 Basic Units
– Svc |