| Sampling Factors: |
Location: The locations for MIBL can be divided into (1) Mumbai (2) SE Zone and (3) NW Zone
Customer (Not Relevant: Customers are consumers (public). There are thousands of customers, and customers do not influence the people related processes. Hence “customer” as a sampling factor is not relevant.)
Size (Not Relevant: The people related practices are independent of the size of the Basic Units. Hence this factor is not relevant.)
Organizational Structure (Not Relevant: This is subsumed in the factor “type of work”. The organization structure is also aligned to the “Locations”.)
Type of Work: Essentially the work is divided into 2 types (1) Head Office (2) Regional |
| Sampling Factor Values: |
Mumbai (Location): Head office at Mumbai
SE Zone (Location): Zonal and Regional Offices located in the South and East.
NW Zone (Location): Zonal and Regional Offices located in the North and West.
HO Work (Type of Work): Work done at the Head Office
Regional Work (Type of Work): Work done in the regions |
| Subgroups: |
Mumbai-HO Work: Basic Units located in Mumbai doing HO work.
120 People, 6 Basic Units
– Mumbai
– HO Work
SE Zone-Regional Work: Basic units (state clusters) doing regional work in the Southern and Eastern regions of India
269 People, 7 Basic Units
– Regional Work
– SE Zone
NW Zone-Regional Work: Basic units (state clusters) doing regional work in the Northern and Western regions of India
366 People, 7 Basic Units
– NW Zone
– Regional Work |