| Sampling Factors: |
Location (Not Relevant: The only location in the scope is Mexico City.)
Customer: Three types of customer: (1) Commercial, (2) Government, (3) Internal.
Size (Not Relevant: Small teams involved, less than 10 FTE’s per software development project. All projects are managed through iterations; therefore they are managed the same way regardless project duration.)
Organizational Structure (Not Relevant: All projects are under the supervision of the Software Development Manager.)
Type of Work (Not Relevant: The only type of work the organizational unit performs is custom-made software development.) |
| Sampling Factor Values: |
Commercial (Customer): Private companies.
Government (Customer): Government agencies.
Internal (Customer): Sinersys itself. |
| Subgroups: |
Subgroup 1: Projects to develop custom-made software solutions for commercial customers.
7 People, 1 Basic Units
– Commercial
Subgroup 2: Projects to develop custom-made software solutions for government agencies.
2 People, 1 Basic Units
– Government
Subgroup 3: Projects to develop software products to be commercialized and implemented by other business units of the organization.
2 People, 1 Basic Units
– Internal |