| Sampling Factors: |
Location (Not Relevant: Only one location exists. Not relevant.)
Customer (Not Relevant: All customers are government branches or agencies, and process implementation is the same for all customers. Not relevant.)
Size: The OU’s projects are categorized into Large, Medium, and Small 3 categories according to the OU’s criteria. Process implementation may be influenced by different category. Relevant.
Organizational Structure (Not Relevant: Only one development team exists. Not Relevant.)
Type of Work: All works are software system development or maintenance. New system development are organized and managed as projects. Maintenance works are usually small and have significant tailoring to the processes. Relevant. |
| Sampling Factor Values: |
Large (Size): Projects with Effort > 75 Man-Mont
Medium (Size): Projects with Effort 20-75 Man-Month
Small (Size): Projects with Effort <20>
New System Development (Type of Work): Projects that create a new software system.
Maintenance (Type of Work): Works that maintain a current software system. |
| Subgroups: |
SG1: Large, New System Development
16 People, 1 Basic Units
– Large
– New System Development
SG2: Medium, New System Development
28 People, 4 Basic Units
– New System Development
– Medium |