| Sampling Factors: |
Location (Not Relevant: Not relevant, as all the projects are done in Nairobi office.)
Customer: Relevant: Three types of external customers are serviced.
Size (Not Relevant: Not Relevant: All similar sized as release size is same for all projects.)
Organizational Structure (Not Relevant: Not Relevant: All projects follow same structure and all development only.)
Type of Work (Not Relevant: Not Relevant: As all the projects are developed use similar technology.) |
| Sampling Factor Values: |
Core Banking (Customer): Projects that are done for Core banking customers.
Micro Financing (Customer): Projects that are done for micro financial units.
Social Sector (Customer): Projects that are done for Social sector and NGO. |
| Subgroups: |
Core Banking: Projects that are done for Core banking customers.
20 People, 2 Basic Units
– Core Banking
Micro Financing: Projects that are done for micro financial units.
8 People, 1 Basic Units
– Micro Financing
Social Sector: Projects that are done for Social sector and NGO.
12 People, 1 Basic Units
– Social Sector |