| Sampling Factors: |
Location (Not Relevant: The business activities and processes in the OU are not differentiated by the Location, as it serves only one location.)
Customer (Not Relevant: The business activities and processes in the OU are not differentiated for any Customer, as it services are common.)
Size (Not Relevant: The business activities and processes in the OU are not differentiated by team size.)
Organizational Structure (Not Relevant: The business activities and processes in the OU are not differentiated by its Organizational Structure.)
Type of Work: The business activities and processes in the OU are differentiated by two types of work, and follow different processes. 1. Projects – Request for Proposal (RFP), 2. Staffing – Request for Resume (RFR). |
| Sampling Factor Values: |
Projects – Request for Proposal (RFP) (Type of Work): Service Lifecycle activities covering “Projects-Request for Proposal” processes
Staffing – Request for Resume (RFR) (Type of Work): Service Lifecycle activities covering “Staffing-Request for Resume” processes |
| Subgroups: |
SG1: RFP: Service Lifecycle activities covering “Projects-Request for Proposal” processes
11 People, 1 Basic Units
– Projects – Request for Proposal (RFP)
SG2: RFR: Service Lifecycle activities covering “Staffing-Request for Resume” processes
6 People, 1 Basic Units
– Staffing – Request for Resume (RFR) |