| Sampling Factors: |
Location (Not Relevant: The difference in location is redundant with the differences in type of work and therefore is subsumed by that factor)
Customer (Not Relevant: All customers sign a contract stating that they will use the OU’s standard processes)
Size (Not Relevant: All projects are relatively small.)
Organizational Structure (Not Relevant: Flat organizational structure)
Type of Work: Based on Overall Work Performed |
| Sampling Factor Values: |
Development (Type of Work): Development Projects
Services (Type of Work): Staff Aug, Business Technical Support Projects |
| Subgroups: |
1: Staff Aug, Business Technical Support Projects
21 People, 3 Basic Units
– Services
2: Development Projects
4 People, 3 Basic Units
– Development |