| Sampling Factors: |
Location: Only Bogota City, in Colombia
Customer (Not Relevant: Customers are banks and health services organizations only)
Size (Not Relevant: All projects are small size, smaller than 15 people, which doesn”t affect the process.)
Organizational Structure (Not Relevant: All the Software Development and Maintenance projects are from the PMO-Engineering Department, which doesn”t affect the process.)
Type of Work (Not Relevant: Software Development and Software Maintenance. The organization uses the same process for all Software Development and Maintenance projects.) |