| Sampling Factors: |
Location (Not Relevant: All work is performed at single location.)
Customer (Not Relevant: The customers are of similar type and does not effect process performance.)
Size (Not Relevant: All projects are of similar size and does not effect process performance.)
Organizational Structure (Not Relevant: The same organization structure to manage all projects.)
Type of Work: There are three types of development which may affect process performance. |
| Sampling Factor Values: |
Platform Development (Type of Work): Development of platform software used as communication protocol.
Platform Maintenance (Type of Work): Maintenance & upgrade support to platform software used as communication protocol.
Customer Application (Type of Work): Development of customer specific software using platform software. |
| Subgroups: |
G1: Development of platform software.
14 People, 2 Basic Units
– Platform Development
G2: Maintance of platform software
7 People, 1 Basic Units
– Platform Maintenance
G3: Development of customer application
12 People, 2 Basic Units
– Customer Application |