| Sampling Factors: |
Location (Not Relevant: All BUs operate from one location hence unlikely to influence process implementation)
Customer (Not Relevant: SVC projects are for DOD and the DEV project is for internal use, however, this does not influence the process implementation)
Size: BUs are of different sizes and may influence the process implementation
Organizational Structure (Not Relevant: All BUs report to the same manager hence unlikely to influence the process implementation)
Type of Work: Two SVC BUs and one DEV BU use different set of processes specific to SVC & DEV respectively |
| Sampling Factor Values: |
Small (Size): Size smaller than 10 FTE
Large (Size): Size more than 10 FTE
DEV (Type of Work): BU implementing DEV model
SVC (Type of Work): BUs providing services based on SVC model |
| Subgroups: |
DEV-Small: Development project having less than 10 FTE
4 People, 1 Basic Units
– Small
– DEV
SVC-Small: SVC BU having less than 10 FTE
5 People, 1 Basic Units
– SVC
– Small
SVC-Large: SVC BU having more than 10 FTE
20 People, 1 Basic Units
– Large
– SVC |