| Sampling Factors: |
Location (Not Relevant: Only Cali City, in Colombia)
Customer (Not Relevant: Customers are Agriculture and Telecom organizations only)
Size (Not Relevant: All projects are small size, smaller than 15 people, which doesn”t affect the process.)
Organizational Structure (Not Relevant: All the Software Development and Software Maintenance projects are from the UEN (Business Strategic Unit), which doesn”t affect the process.)
Type of Work: Software Development and Software Maintenance projects |
| Sampling Factor Values: |
Software Development (Type of Work): Software Development
Software Maintenance (Type of Work): Software Maintenance |
| Subgroups: |
Software Development Projects: Software Development Projects
23 People, 5 Basic Units
– Software Development
Software Maintenance Projects: Software Maintenance Projects
16 People, 3 Basic Units
– Software Maintenance |