| Sampling Factors: |
Location (Not Relevant: Not Relevant: There is only one location in Naucalpan, México.)
Customer (Not Relevant: Not Relevant: they only has customer with Dassault System’s product.)
Size (Not Relevant: Not Relevant: they have a standard size support services.)
Organizational Structure (Not Relevant: Not Relevant: Only one Unit.)
Type of Work (Not Relevant: Not Relevant. They have Support and Technical consultancies services, but the scope of scampi is Support Services.)
All projects: All Projects. |
| Sampling Factor Values: |
Same Services (All projects): The work perform in the support service is the same for all projects.
No projects (All projects): No projects |
| Subgroups: |
All Projects: The support services has the same procedure for all projects (guidelines are not required).
7 People, 1 Basic Units
– Same Services |