| Sampling Factors: |
Location (Not Relevant: All basic units are at same location.)
Customer (Not Relevant: Projects are for internal customers.)
Size (Not Relevant: Size does not affect the processes execution.)
Organizational Structure (Not Relevant: Does not affect the processes execution)
Type of Work: Development and Maintenance |
| Sampling Factor Values: |
Development (Type of Work): These are new development projects.
Maintenance (Type of Work): These projects are of maintenance type. |
| Subgroups: |
Development: Follows development life cycle.
27 People, 8 Basic Units
– Development
Maintenance: Follows maintenance life cycle.
17 People, 3 Basic Units
– Maintenance |