| Sampling Factors: |
Location (Not Relevant: No. Only Chennai Development Center is in scope.)
Customer (Not Relevant: No. No Difference based on Customer for the defined and deployed processes.)
Size: Yes. Process varies for Large and Small Projects. Process defines what constitutes Large and Small Projects.
Organizational Structure: Yes. Three teams, Product Delivery, Custom Application Services and Business Intelligence Services exist.
Type of Work (Not Relevant: Only Development Projects in Scope. Other types of work are excluded as per Scoping decision by Sponsor.) |
| Sampling Factor Values: |
Large Projects (Size): Large projects based on QMS definition
Small Projects (Size): Small projects based on QMS definition
Product Delivery (Organizational Structure): Product Delivery group responsible for product development as per organizational strategy.
Custom Application Services (Organizational Structure): Custom Application services group responsible for development projects for various customers
Business Intelligence Services (Organizational Structure): Business Intelligence services group responsible for BI projects |
| Subgroups: |
G01: Product Delivery – Large Projects
7 People, 1 Basic Units
– Large Projects
– Product Delivery
G02: CAS, Large Projects
8 People, 1 Basic Units
– Custom Application Services
– Large Projects
G03: CAS, Small
15 People, 2 Basic Units
– Small Projects
– Custom Application Services
G04: BIS, Small Projects
8 People, 1 Basic Units
– Business Intelligence Services
– Small Projects |