| Sampling Factors: |
Location (Not Relevant: All projects are operating form only one location, i.e. Kolkata, India.)
Customer (Not Relevant: The process followed in each type for several customers is similar and there is no variation with respect to customer)
Size (Not Relevant: All projects in Organization Unit is of small to medium in size and the process is not influenced by size factor)
Organizational Structure (Not Relevant: The organization is having a flat structure and all project managers / product owners report to one country manager. The organization structure is not influencing the process across)
Type of Work: There are 2 types of projects being done at OIT. The process varies slightly based on type of project |
| Sampling Factor Values: |
Product Development (Type of Work): Developing, enhancing and maintaining products
Application Development (Type of Work): Mobile and web app development, enhancement and maintenance |
| Subgroups: |
OITPROD: Product development projects managed at OIT
7 People, 1 Basic Units
– Product Development
OITAPP: Mobile and Web Application Development projects at OIT
26 People, 3 Basic Units
– Application Development |