| Sampling Factors: |
Location (Not Relevant: All the work is performed in a single geographical location (Beijing))
Customer: Internal Customers, and External Customers
Size (Not Relevant: No influence on the process implementation because of less than and equal to 15 persons)
Organizational Structure: Product Center and Software Development Center, Beijing Skyfaith Technology Co., Ltd. and Technical Support Center
Type of Work (Not Relevant: No influence on the process implementation because of only research and development work) |
| Sampling Factor Values: |
IC (Customer): Internal Customers
EC (Customer): External Customers
PCSDC (Organizational Structure): Product Center and Software Development Center
TSC (Organizational Structure): Technical Support Center
BST (Organizational Structure): Beijing Skyfaith Technology Co., Ltd. |
| Subgroups: |
SG1: Internal product development by Product Center and Software Development Center
48 People, 7 Basic Units
– IC
– PCSDC
SG2: Internal product development by Beijing Skyfaith Technology Co., Ltd.
33 People, 6 Basic Units
– IC
– BST
SG3: Providing customized development for external customers by Technical Support Center
27 People, 6 Basic Units
– EC
– TSC |