| Sampling Factors: |
Location (Not Relevant: There is only one service location for the organization to deliver application implementation services.)
Customer (Not Relevant: All customers are from commercial.)
Size (Not Relevant: Project size is between 5 to 8 people. The organization manage project implementation with same project size.)
Organizational Structure (Not Relevant: R&D Center is the department delivering application services.)
Type of Work: There are two types of projects. One is new development, another one is maintenance project. |
| Sampling Factor Values: |
New Development (Type of Work): Project collect requirements from customers and implement application based on customer needs and requirements.
Maintenance Development (Type of Work): Project implements requirements change and functional enhancement for customer based on existing production systems. |
| Subgroups: |
New Development Project: Project deliver application services based on customers requirements. New application is implemented with limited reusable components.
12 People, 2 Basic Units
– New Development
Maintenance Project: Project delivers functional enhancement and requirements change services for customers. Existing production application is maintained to meet customer requirements.
13 People, 3 Basic Units
– Maintenance Development |