| Sampling Factors: |
Location (Not Relevant: There is a unique location, Gijon. So, location is not a determining or distinguishing factor affceting the implementation or performance of work.)
Customer (Not Relevant: Customers do not influence on the methods used to develop or maintain the software, because exists only one corporate method. The organization supports the economic risk of the project or service, and so, the organization determines the way of working.)
Size: Relevant: Work is differently performed, based on the size of the projects or maintenance requests. Minor changes are managed as corrective or maintenance activities, while other are considered enhances and new projects. The threshold is established in 100 hours.
Organizational Structure (Not Relevant: All projects inside the Integration and Development Department use Izertis Methology. Software development and maintenance is only performed at Integration and development Department. So, organizational structure is not a determining or distinguishing factor affecting the implementation or performance of work.)
Type of Work: Relevant: Type of work is a determining or distinguishing factor affecting the implementation or performance of work, considering: software development project and service maintenance. |