| Sampling Factors: |
Location (Not Relevant: All development work is performed at the company premise in Beijing.)
Customer (Not Relevant: End customers are commercial companies, governmental authorities and the own company. Customers don”t influence processes.)
Size (Not Relevant: Size is similar among projects.)
Organizational Structure (Not Relevant: All projects are done in the same division with teams developing software and supporting members. All supporters work for more than one support function.)
Type of Work: The organization develops and enhances software products. |
| Sampling Factor Values: |
Internal developed (Type of Work): Development of a new product
Customized (Type of Work): Enhancement of an existing product |
| Subgroups: |
S1 Internal developed: Development of new software products
15 People, 2 Basic Units
– Internal developed
S2 Customized: Enhancement of existing software products
8 People, 1 Basic Units
– Customized |