| Sampling Factors: |
Location (Not Relevant: Two projects are developed from one location, Hence this may not influence on process implementation)
Customer: Two types of customer, this may influence on process Implementation
Size (Not Relevant: Sizes of both the projects are similar, hence this may not influence on process Implementation)
Organizational Structure (Not Relevant: Both PM reports to same delivery head and follow similar org structure hence this may not influence on process Implementation)
Type of Work (Not Relevant: Two projects are developed for two types of vertical with different business domains and technology hence this may influence on process implementation however this is redundant to Customer factor) |
| Sampling Factor Values: |
HRMS (Customer): Human resource Management software
BFSI (Customer): Product developed for Banking and financial institution |
| Subgroups: |
HC: HRMS Customer
6 People, 1 Basic Units
– HRMS
BC: Banking and Finance Customer
7 People, 1 Basic Units
– BFSI |