| Sampling Factors: |
Location (Not Relevant: Not relevant: all projects are developed in Wuhan.)
Customer (Not Relevant: Not relevant: major accounts are grouped under a Biz Unit (see Org Structure))
Size (Not Relevant: Not relevant: same process)
Organizational Structure: Group major accounts by business units; rest under Technology Centre-others
Type of Work (Not Relevant: Not relevant: almost all projects are on JAVA , B/S) |
| Sampling Factor Values: |
Public (Organizational Structure): Public sector biz unit
Comm (Organizational Structure): Comm unit – focus in the telecom sector
TechC (Organizational Structure): Technology Centre – other projects |
| Subgroups: |
Pub: Public sector biz unit
4 People, 4 Basic Units
– Public
Comm: Comm Biz unit
8 People, 5 Basic Units
– Comm
TechC: Technology Centre
29 People, 7 Basic Units
– TechC |