| Sampling Factors: |
Location (Not Relevant: All work is done in Wuxi using the same organizational process materials.)
Customer (Not Relevant: Customers are local government, traffic control police, and their suppliers. Process are not modified for different customers.)
Size (Not Relevant: Projects are scoped to be approximately the same size; there are no differences in process use because of size)
Organizational Structure (Not Relevant: All software development is done in the R&D Department.)
Type of Work: Some projects develop software for new products; others develop new features or modify existing software products. |
| Sampling Factor Values: |
New development (Type of Work): New software developed for new products.
Upgrades (Type of Work): New features, modifications, or maintenance of software for existing products. |
| Subgroups: |
New Development: Development of new software for new products.
26 People, 4 Basic Units
– New development
Upgrade: Adding features and maintaining existing software.
17 People, 2 Basic Units
– Upgrades |