| Sampling Factors: |
Location (Not Relevant: All the projects and products related work is done in the OU in Yangzhou.)
Customer: There are two client types, enterprise and government, in the OU, which both have some different requirements to the procedures and templates used by the development teams respectively in the OU.
Size (Not Relevant: The team size is about 5 persons and it does not have impact to the processes, procedures and templates used by the teams during the development.)
Organizational Structure (Not Relevant: The R&D Department develops all intelligent MIS and application software products in the OU.)
Type of Work (Not Relevant: The OU only develops intelligent MIS and application software products.) |
| Sampling Factor Values: |
Enterprise (Customer): The enterprise clients have some different requirements to the procedures and templates used by the development teams in the OU.
Government (Customer): The governmental clients have some different requirements to the procedures and templates used by the development teams in the OU as well. |
| Subgroups: |
Subgroup A: ClientType-Enterprise
4 People, 1 Basic Units
– Enterprise
Subgroup B: ClientType-Gov
11 People, 3 Basic Units
– Government |