| Sampling Factors: |
Location (Not Relevant: Single location Wuxi)
Customer (Not Relevant: The target customers are the health & pension institution. The development processes do not change due to various institutions)
Size (Not Relevant: Projects are about the same size)
Organizational Structure (Not Relevant: All projects follow the same Quality Management System, there are no department specific processes or guidelines)
Type of Work: 2 types of work, Product development and Project development. The requirements development and validation processes will be impacted. |
| Sampling Factor Values: |
Product development (Type of Work): Products are developed for internal R&D purposes. They do not target specific customer.
Project development (Type of Work): Projects are developed based on contracts. |
| Subgroups: |
1: Products are developed for internal R&D purposes
13 People, 3 Basic Units
– Product development
2: Projects are developed based on contract
5 People, 1 Basic Units
– Project development |