| Sampling Factors: |
Location (Not Relevant: Only one location exists for the Development Department so there is no impact on where the projects are developed. All processes are applied at this location. [Not Relevant])
Customer (Not Relevant: The type of customer does not impact the way work is performed for any type of customer. All processes are implemented accordingly in a similar fashion for any customer. [Not Relevant.])
Size (Not Relevant: All processes are implemented at organizational unit level. All processes remain applicable regardless of size as such aggregate size (FTE/PTE) of each project is around seven staff members. These processes do not differentiate project because of their size. [Not Relevant.])
Organizational Structure (Not Relevant: Development Department is where all the projects are developed. Standardized processes are used accordingly so org structure does not impact the way work is performed. [Not Relevant])
Type of Work: There are two types of work. (1) System Development (SysDev) where the monitoring systems are developed for the police agency’s internal use. The emphasis is on the architecture, data management, product integration, etc. (2) Platform Development (PlatDev) type of work is for internal and external facing usage by Police and Public respectively. The Platform type of development emphasize on the requirements, solutions, flexibility, user testing, and interface management. [Relevant] |