| Sampling Factors: |
Location (Not Relevant: All projects done at the same location)
Customer: Customers are either from Banking or Financial institutions.
Size (Not Relevant: All projects are similar size.)
Organizational Structure (Not Relevant: All project done by R&D center.)
Type of Work (Not Relevant: Already considered in the type of customers.) |
| Sampling Factor Values: |
BANK (Customer): Banking business applications and e-banking
FIRMS (Customer): Financial Operations Management Software |
| Subgroups: |
Banks: Banking applications
6 People, 1 Basic Units
– BANK
Firms: Financial Applications
14 People, 2 Basic Units
– FIRMS |