| Sampling Factors: |
Location (Not Relevant: There is only one location)
Customer: The customers are categorized as manifacturing and environmental.
Size (Not Relevant: All projects are small to medium scale, from 20 staff months to 30 staff months)
Organizational Structure (Not Relevant: Projects in team I & II are part of Software Division, they share same management team)
Type of Work (Not Relevant: All projects are MIS (management information system) related application development) |
| Sampling Factor Values: |
MNF (Customer): The projects are developed for manifacturing customers
ENV (Customer): The projects are developed for environmental management customers. |
| Subgroups: |
Team I: This team develops software applications for manifacturing customers
8 People, 2 Basic Units
– MNF
Team II: This team develops software applications for environmental management customers
13 People, 3 Basic Units
– ENV |