| Sampling Factors: |
Location (Not Relevant: All work is done in one location)
Customer (Not Relevant: Same process used for all clients)
Size (Not Relevant: Projects almost the same size)
Organizational Structure (Not Relevant: All people report to same management)
Type of Work: Relevant, there are two types of project, Development and Maintenance |
| Sampling Factor Values: |
Development (Type of Work): Development Projects
Maintenance (Type of Work): Maintenance work |
| Subgroups: |
External Software Development: For software development projects
15 People, 2 Basic Units
– Development
Maintenance: Maintenance Projects
16 People, 3 Basic Units
– Maintenance |