| Sampling Factors: |
Location (Not Relevant: All the applications are developed at one location, i.e. Jurong City only.)
Customer (Not Relevant: Work is not performed differently based on the customer served by that work. Most of the customers are from State Grid.)
Size (Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size)
Organizational Structure (Not Relevant: All software development work is performed in the Development Department using the full range of organizational processes. Hence, the organizational structure does not influence process implementation)
Type of Work: Work is performed differently based on the type of work. Most of the work are categorized into Standard Software Development and Mobile Application Development |
| Sampling Factor Values: |
Standard Software Development (Type of Work): To develop the software system based on the customer needs, and deploy on the server, and then run on the requested operation system
Mobile Application Development (Type of Work): To develop the mobile application on IOS/Android system based on the customer needs, and operate on mobile phone |
| Subgroups: |
Standard Software Development: To develop the software system based on the customer needs, and deploy on the server, and then run on the requested operation system
19 People, 3 Basic Units
– Standard Software Development
Mobile Application Development: To develop the mobile application on IOS/Android system based on the customer needs, and operate on mobile phone
10 People, 2 Basic Units
– Mobile Application Development |