| Sampling Factors: |
Location (Not Relevant: OU is located in Nanjing, P.R.China and work is performed in the same location)
Customer (Not Relevant: OU provide services to vocational colleges and universities. Work is not performed differently by customer)
Size (Not Relevant: Work is not performed differently upon size of projects and support functions. Project size is always similar (less than 10 people, less than 1 year period))
Organizational Structure (Not Relevant: OU is structured based on professionals (e.g. PM, Development, Testing) and working on projects by teaming professionals and support functions (e.g. CM, QA).)
Type of Work: OU is software development organization and working on (1) New development & customization (2) Maintenance & Enhancement |